📦 Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with Rockwell Country! Every item in our store is made-to-order, which means we begin creating your product as soon as you place an order. Below you’ll find all the important details about how we handle shipping.

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🛠️ Order Processing

• Orders are processed within 2–5 business days before being shipped.

• You’ll receive a confirmation email with a tracking number once your order ships.

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🚚 Estimated Delivery Times

Shipping times vary by location:

🕒 Please note: Delivery estimates do not include order processing time.

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🌍 International Shipping

Yes — we ship worldwide!
However, shipping times can vary, and international orders may be subject to:

• Customs delays

• Import duties and taxes (charged by your country)

These fees are the responsibility of the customer and are not included at checkout.

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💸 Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method.

We occasionally offer free shipping promotions — be sure to join our newsletter to stay updated!

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⚠️ Delays & Address Issues

We do our best to get your order to you quickly, but please understand that delays may occur due to:

• Holidays and high order volumes

• Carrier or customs delays

• Incorrect or incomplete addresses

Need to update your address?

Contact us within 24 hours of placing your order:
📧 andyrockswell@gmail.com

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📦 Missing or Lost Packages

If your tracking shows "delivered" but you haven’t received your item:

1. Double-check the address on your order.

2. Look around your property or with neighbors.

3. Still missing? Contact us at andyrockswell@gmail.com — we’ll work with our fulfillment partner to resolve it.

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❓ Questions?

We’re here to help! Reach out anytime at:
📧 andyrockswell@gmail.com